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  1. Jira Platform Cloud
  2. JRACLOUD-96676

inconsistent display of subtasks If there are many subtasks under work items

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      Issue Summary

      If there are many subtasks under work items (total subtasks and Work time become above 5k) on the board or in the backlog at any given time, it exceeds the limit of 5000, leading to inconsistent results on the backlog and the board.e.g subtask icon missing or board showing work items under Everything else

      Steps to Reproduce

      Create a backlog/board with work items having many subtasks ( Total greater than 5k)

      Expected Results

      • The backlog/ board should indicate board has breached 5k Limit and the limit showing of work items

      Actual Results

      • The backlog/board displays inconsistent data, such as a missing subtasks icon or mislabeling work items under "everything else," despite having subtasks.

      Workaround

      Currently, there is no known solution to this issue. To address it, the customer will need to either complete some sprints or find alternative ways to remove tasks from the backlog. This will help decrease the number of subtasks that need to be fetched.

              Unassigned Unassigned
              de2f7cd014b0 Waqas Mahboob
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                Created:
                Updated: